Today I want to talk about SUPPORT . I know it is a touchy subject in the Internet marketing world for very opposing reasons .
From buyers point of view they think we are like dirty salesmen who disappear with their money when we have sold them a product and the promised support is not there nor does the advertised support desk function.
I agree with them I have suffered at the hands of both !
From the Internet marketers point of view giving support eats into their time and they just want to be on the computer marketing and selling their products ! So they do not want people calling they ask you to email. fair enough.
Guess we all agree with that but now we have the local BBC telling people to be weary of any site that does not give a land line telephone number! - Police tell us not to give out our telephone numbers !
So what I ask is the answer?
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